Protos IT
Protos ITVerified Source

Mortgage Origination Professional, Bilingual Spanish

Onsite · Indianapolis, Indiana
Posted August 13, 2026
contract

Overview

You will handle mortgage origination customer service for a federal client, processing loan applications and verifying documentation. You join a team of 10+ agents supporting Public Trust clearance operations. This contract role runs 6 months with possible extension. You start same-day orientation, typically the first full week of the month. Bilingual Spanish strongly preferred, but not required.

What You'll Do7

  • 1Process mortgage loan applications from intake to submission, verifying borrower information and supporting documents.
  • 2Communicate with borrowers and lenders to resolve discrepancies in FHA, VA, or USDA loan files.
  • 3Update loan origination systems with accurate data, ensuring compliance with RESPA and TILA.
  • 4Review credit reports, income, and asset documentation to pre-qualify applicants.
  • 5Escalate complex issues to senior underwriters or compliance officers as needed.
  • 6Meet daily production targets for applications processed, maintaining a 99% accuracy rate.
  • 7Document all interactions in the LOS (Loan Origination System) per federal guidelines.

Requirements7

  • 12+ years in mortgage origination, servicing, or loan processing.
  • 2Public Trust clearance eligibility (U.S. citizenship required).
  • 3High school diploma or equivalent; bachelor's degree preferred.
  • 4Bilingual Spanish strongly preferred.
  • 5Proficiency with MS Office and loan origination software.
  • 6Attention to detail and ability to work 8-hour shifts between 7:30am-6:30pm ET.
  • 7Availability to start on the first full week of the month.

Salary Insight

Salary not disclosed in listing

Location

Typeonsite
LocationIndianapolis, Indiana

Required Skills

microsoft officeloan origination softwarefhavausda
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