Mobile Associate - Retail Sales
Overview
Customer service specialist delivering personalized technology and service solutions in a fast-paced environment. Build product knowledge and demonstrate digital tools to improve customer engagement. Develop skills in digital resource utilization and service plan recommendations. Success driven by customer satisfaction and effective technology demonstration.
What You'll Do5
- 1Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
- 2Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
- 3Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
- 4Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
- 5Perform additional duties/projects as assigned by management
Requirements10
- 1High School Diploma/GED (Required)
- 26 months of customer service and/or sales experience in retail environment (Preferred)
- 3Change Agility (Required)
- 4Communication (Required)
- 5Customer Problem Solving (Required)
- 6Customer Service (Required)
- 7Engaging People (Required)
- 8Multitasking (Required)
- 9Sales (Required)
- 10Teamwork Orientation (Required)
Salary Insight
$18 - $20k per year
Location
Required Skills
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