Merchandising Field Operations Program Manager
Overview
You will drive execution of Apple Retail merchandising strategies across a global footprint, owning program delivery for new store openings, remodels, and resets. You partner with Market Directors, Store Leaders, and global teams to align priorities and share field insights. You lead the NSO Merchandising Mentor Program and set standards for consistent customer experiences. Your role connects stores to global strategy, shaping how millions interact with Apple's ecosystem.
What You'll Do8
- 1Partner with Market Directors and Leaders to align merchandising strategies with Retail's priorities and identify ownership opportunities.
- 2Provide feedback to Geo Merchandising partners to enhance program success.
- 3Drive in-store experiences by leading the execution of merchandising engagement programs.
- 4Lead merchandising efforts for new store openings, remodels, and relocations.
- 5Provide overnight support during merchandising resets, including new product introductions and accessory updates.
- 6Conduct regular store visits to review merchandising principles and connect with field leadership.
- 7Select, train, and lead the NSO Merchandising Mentor Program.
- 8Establish merchandising standards for globally consistent execution and customer experience.
Requirements8
- 17+ years of Retail Management or equivalent Merchandising experience.
- 2Experience leading large-scale, cross-functional programs from design through field execution.
- 3Demonstrated success driving adoption of new programs and standards across a distributed, multi-market field organization.
- 4Proven ability to influence strategy and drive measurable outcomes across multiple markets without direct authority.
- 5Track record of building capability through coaching, feedback, and resource development.
- 6Strong analytical skills for synthesizing merchandising and business performance data.
- 7Exceptional communication skills for translating field insights into executive recommendations.
- 8Ability to work outside normal business hours and travel up to 80% of the time.
Salary Insight
$141 - $211k per year
Location
Required Skills
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