SMS INFOCOMM CORPORATION
SMS INFOCOMM CORPORATIONVerified Source

Manager AI Server Ops Department III

Onsite · Dallas, Texas
Posted August 12, 2026
payroll

Overview

Operations Manager leading AI server repair support at SMS InfoComm Corporation in Dallas Texas. Oversee team performance and operational excellence.

What You'll Do30

  • 1Hire and train technicians
  • 2Schedule and coordinate team activities
  • 3Conduct performance evaluations and provide coaching
  • 4Manage employee hiring and termination
  • 5Make strategic leadership decisions
  • 6Develop and implement operational policies
  • 7Create SOPs for testing and repair processes
  • 8Promote positive company culture
  • 9Ensure legal compliance and document filing
  • 10Act as escalation point for customer concerns
  • 11Collaborate with warehouse and suppliers
  • 12Maintain positive work environment
  • 13Foster healthy workplace and safety
  • 14Build relationships with customers and partners
  • 15Coordinate testing environment setup
  • 16Analyze failure reports and repair actions
  • 17Manage stress tests and cooling systems
  • 18Educate on server repair techniques
  • 19Lead teams with managerial and supervisory experience
  • 20Understand server repair and networking backgrounds
  • 21Translate business strategy into daily operations
  • 22Communicate financial performance to reports
  • 23Identify issues and develop solutions
  • 24Set achievable goals and track progress
  • 25Solve problems while considering all factors
  • 26Mentor and coach team members
  • 27Accomplish tasks comprehensively
  • 28Monitor processes and ensure accuracy
  • 29Demonstrate determination and top performance
  • 30Inspire commitment and excellence

Requirements11

  • 15+ years operations management experience in technical or production environment
  • 2At least 3 years server repair or networking management experience
  • 3Education Bachelor's degree or equivalent experience
  • 4Proven leadership and customer relationship skills
  • 5Minimum 3 years server repair experience
  • 6Basic finance and budgeting knowledge
  • 7Excellent verbal and written communication abilities
  • 8Strategic thinking and problem-solving skills
  • 9Ability to set and achieve high goals
  • 10Experience translating business strategy into daily operations
  • 11Strong mentoring and coaching capabilities

Salary Insight

Salary not disclosed in listing

Location

Typeonsite
LocationDallas, Texas

Required Skills

LeadershipCommunicationBudgetingKPI DevelopmentStandard Operating Procedures (SOP)Server RepairTroubleshootingLiquid CoolingHeat DissipationFailure AnalysisCustomer Relationship ManagementTeam Management
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