Diamond Cellar HoldingsVerified Source

Luxury Retail Receptionist Diamond Cellar Holdings

Onsite · Nashville, Tennessee
Posted August 12, 2026
payroll

Overview

Diamond Cellar seeks a poised professional to serve as the first point of contact in our Nashville luxury retail location. You will greet guests, manage phone calls, and ensure seamless entry into our premium shopping environment. This role drives the welcoming experience that aligns with our brand's commitment to excellence.

What You'll Do11

  • 1Greet all customers promptly and warmly to set the tone for an exceptional luxury experience
  • 2Operate the store entrance system and welcome guests into the building
  • 3Answer and professionally direct incoming phone calls in a timely courteous manner
  • 4Serve as the initial point of contact directing clients to appropriate sales professionals
  • 5Accurately enter and maintain customer information within the company system
  • 6Assist Store Directors with administrative tasks and special projects
  • 7Ensure beverages snacks and refreshments are fully stocked and presented beautifully
  • 8Maintain store appearance by keeping common areas clean polished and guest ready
  • 9Support opening and closing duties including light preparation and end-of-day tasks
  • 10Anticipate guest needs and provide thoughtful proactive service
  • 11Uphold company standards brand image and luxury service expectations

Requirements7

  • 1Previous experience in reception hospitality or luxury retail preferred
  • 2Strong communication and interpersonal skills both in person and over the phone
  • 3Professional appearance and demeanor
  • 4Availability to work on Saturdays
  • 5Excellent organizational skills and attention to detail
  • 6Ability to multitask in a fast-paced customer focused environment
  • 7Proficiency with basic computer systems and data entry

Salary Insight

Salary not disclosed in listing

Location

Typeonsite
LocationNashville, Tennessee

Required Skills

Customer ServiceCommunicationProfessional AppearanceMultitaskingData EntryOrganization
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