Lounge Shift Supervisor, Evening & Night Club Operations
Overview
Own the evening and night shift operations at Boston Cigar Club & Tangierino Lounge, leading a team of hospitality staff in a high-volume environment. You will oversee daily lounge activities, enforce food safety and tobacco compliance, and drive service excellence from the first 90 days. Coordinate with kitchen and bar teams to deliver seamless guest experiences. This role offers the chance to shape team performance and operational standards in a dynamic, guest-focused setting.
What You'll Do8
- 1Direct all lounge activities during assigned shifts, ensuring smooth service and guest satisfaction from day one.
- 2Train and mentor staff on Toast POS operations, food safety protocols, and customer engagement techniques.
- 3Oversee food preparation and presentation, maintaining quality standards for all dishes and tobacco products.
- 4Manage inventory levels by monitoring stock, ordering supplies, and reducing waste to improve profitability.
- 5Handle cash transactions with Toast POS, reconcile shift drawers, and maintain accurate financial records.
- 6Enforce health regulations including food safety management and tobacco law compliance, conducting routine checks.
- 7Conduct interviews, training sessions, and performance reviews to build a high-performing team.
- 8Assist in budget management, profit & loss analysis, and cost-control measures to meet financial targets.
Requirements8
- 13+ years supervisory experience in lounge or restaurant settings.
- 22+ years managing hospitality teams, including kitchen or service staff.
- 3Proficiency with Toast POS for order processing and cash handling.
- 4Knowledge of food safety standards and sanitation procedures.
- 5Strong team management and training skills with clear communication.
- 6Organizational skills for inventory control and shift management.
- 7Basic math proficiency for cash reconciliation and reporting.
- 821+ years of age, with a friendly and professional demeanor.
Salary Insight
$46 - $58k per year
Location
Required Skills
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