Lead Store Associate Curaleaf
Overview
Join Curaleaf as a Lead Store Associate to lead exceptional customer experiences and drive store success. You will own operations and inspire your team to exceed performance goals.
What You'll Do11
- 1Lead by example to create a warm welcoming environment for all guests
- 2Drive consultative selling through personalized product recommendations
- 3Empower associates to build meaningful customer relationships
- 4Foster loyalty by guiding guests to join our rewards program
- 5Resolve customer concerns with empathy and professionalism
- 6Execute opening and closing duties including daily huddles and cash reconciliation
- 7Maintain inventory integrity through precise transaction processing
- 8Lead inventory counts and participate in overnight audits
- 9Guide store operations and uphold compliance with SOPs and regulations
- 10Achieve daily KPI goals through strategic upselling and promotion awareness
- 11Train new hires and provide real-time coaching to develop team performance
Requirements12
- 1Minimum 1 year of experience using point-of-sale systems and cash handling
- 2Minimum 6 months of leadership experience in retail environments
- 3Minimum 6 months of hands-on retail store operations experience
- 4Strong leadership and team-building skills with coaching abilities
- 5Familiarity with retail standard operating procedures and loss prevention
- 6High level of attention to detail in cash handling and inventory management
- 7Excellent customer service and interpersonal communication skills
- 8Ability to work independently and as part of a team in high-volume settings
- 9Availability for flexible scheduling including evenings weekends and holidays
- 10Multi-tasking capability with quick task switching
- 11Comfortable using technology to support operations and customer interactions
- 12Basic proficiency in mathematics and computer applications
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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