Lead Product Manager Growth Specialty Care Spring Health
Overview
Spring Health seeks a Lead Product Manager to drive growth engagement and retention for Specialty Care. This hybrid role in New York focuses on optimizing activation session attendance and long-term progression for complex members. You will shape strategy experimentation and success metrics while collaborating across teams to remove barriers to care.
What You'll Do10
- 1Own growth strategy for Specialty Care defining activation session attendance retention and progression for complex high-acuity members
- 2Identify and test growth levers across member journey including onboarding scheduling care plan adherence and between-session engagement
- 3Build and maintain continuous experimentation roadmap partnering with data engineering and clinical teams to design ethical clinically sound tests
- 4Define and own growth KPIs such as activation attendance retention and utilization ensuring alignment with business outcomes and clinical intent
- 5Translate clinical constraints into scalable growth systems balancing personalization with repeatability
- 6Lead cross functional teams to ship member facing experiences and internal workflows removing friction from care engagement
- 7Partner with clinical legal and compliance teams to ensure growth initiatives respect acuity safety and regulatory requirements
- 8Collaborate with other PMs to align growth initiatives across Specialty Care programs and company objectives
- 9Use qualitative insights behavioral data and experimentation results to refine strategy and prioritize initiatives
- 10Raise growth thinking within the Growth organization embedding experimentation learning velocity and outcome driven decision making
Requirements9
- 17+ years product management experience with ownership of growth oriented product areas
- 2Proven experience as a Growth PM managing funnels experiments and KPIs in healthcare or similar regulated environments
- 3Strong expertise designing and executing experimentation programs including A/B testing cohort analysis and iterative rollouts
- 4Experience in regulated sectors with comfort navigating ambiguity and tradeoffs between growth velocity clinical integrity and user trust
- 5Ability to influence stakeholders and align teams without formal authority
- 6Excellent communication skills articulating growth strategy insights and tradeoffs
- 7Fluency with AI personalization systems such as Looker Mixpanel Iterable or Eppo
- 8Familiarity with data platforms like Radford Global Compensation Database for competitive pay analysis
- 9Understanding of healthcare product nuances and ability to leverage automation to improve engagement and retention
Salary Insight
$182 - $243k per year
Location
Required Skills
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