Lead Platform Reliability Engineer
Overview
You will own reliability for critical enterprise platforms at Wells Fargo, serving as the SRE expert for Network, Middleware, Database, or Storage. You will team with the CTO Platform organization to drive systemic improvements across Cloud, Observability, and Enterprise Tools. Your focus: apply Site Reliability Engineering practices to boost availability, resiliency, and scalability. You will lead incident investigations, capacity planning, and automation to eliminate toil and prevent degradation. This role stands apart by blending deep domain expertise with cross-domain troubleshooting, influencing technology direction at scale.
What You'll Do10
- 1Serve as the reliability engineering expert for your primary domain, partnering across adjacent disciplines like Cloud and Observability.
- 2Lead complex production incident investigations, identifying root causes and implementing long-term corrective actions.
- 3Apply SRE principles including SLIs, SLOs, and error budgets to improve platform health.
- 4Lead capacity analysis and forecasting to prevent service degradation before impact.
- 5Perform deep performance analysis across infrastructure layers, identifying bottlenecks and latency drivers.
- 6Remediate configuration drift and operational debt that impact long-term reliability.
- 7Drive proactive reliability improvements through observability, automation, and resiliency engineering.
- 8Design automation solutions to eliminate toil and improve recovery capabilities, using Python, Bash, or PowerShell.
- 9Define enterprise observability standards with Grafana, Splunk, Prometheus, and similar tools.
- 10Mentor engineers on reliability best practices and lead blameless post-incident reviews.
Requirements10
- 15+ years in Systems Engineering, Infrastructure Engineering, or Platform Engineering.
- 25+ years supporting and engineering enterprise-scale production environments.
- 35+ years hands-on expertise in one domain: Network Engineering, Middleware Engineering, Database Engineering, or Storage Engineering.
- 4Strong experience applying SRE principles, including SLI/SLO development and error budgets.
- 5Experience with observability platforms: Grafana, Splunk, Prometheus, AppDynamics, Dynatrace, or similar.
- 6Hands-on automation and scripting using Python, Bash, or PowerShell.
- 7Familiarity with CI/CD pipelines and Infrastructure as Code tools like Ansible or Terraform.
- 8Proven success troubleshooting complex issues across multiple technology domains.
- 9Experience with capacity planning, resiliency engineering, and disaster recovery.
- 10Strong communication skills to translate technical concepts into business outcomes.
Salary Insight
$119 - $224k per year
Location
Required Skills
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