Key Lead - Hollister - Salt Lake City | Retail Supervisor
Overview
You will own the in-store experience at Hollister in Salt Lake City, driving daily sales and coaching a team of Brand Reps and Stock Associates. As part of the store leadership team, you'll manage floor operations, from opening and closing routines to POS transactions and OMNI channel fulfillment. You'll analyze sales reporting, build visual displays, and protect store assets. This role offers a path to career advancement and a quarterly sales incentive bonus.
What You'll Do8
- 1Open and close the store following Hollister's exact routines, setting the tone for the shift
- 2Operate the POS system to process transactions accurately and efficiently
- 3Fulfill OMNI channel orders, picking and packing merchandise for ship-from-store
- 4Showcase product knowledge and brand awareness, driving sales through customer engagement
- 5Build and maintain visual displays that meet Hollister's brand standards
- 6Analyze daily sales reports to adjust floor coverage and coaching in real time
- 7Protect store assets through inventory control procedures, including cycle counts
- 8Represent the Hollister brand, modeling company culture and values on the floor
Requirements10
- 11+ year of retail experience preferred, but not required
- 2High school diploma or GED preferred, or equivalent
- 3Experience leading groups or teams, such as in extracurriculars or prior jobs
- 4Strong customer focus, keeping the shopper at the center of every decision
- 5Exceptional interpersonal skills to connect with customers and team members
- 6Strong communication skills, both verbal and written
- 7Knowledge of current fashion trends to guide customers
- 8Energetic, outgoing, and assertive personality that fits the Hollister vibe
- 9Ability to balance multiple tasks while staying detail-oriented
- 10Flexibility to work at least 12-16 hours per week, including weekends and holidays
Salary Insight
Salary not disclosed in listing
Location
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