Key Holder, Retail at Rhone Apparel in King of Prussia
Overview
Leading on the floor to deliver exceptional customer experiences and embody Rhone values. Oversee team members, open and close the store, and foster an inclusive, high-performing culture. Drive product knowledge, omni-channel service, and store standards while supporting fitness enthusiasts.
What You'll Do12
- 1Lead the floor, drive store vision and address customer service and operations questions
- 2Mentor team members by modeling exemplary customer experience and product knowledge
- 3Provide in-the-moment feedback and recognition to Retail Sales Associates
- 4Gather feedback from customers and team members to report to store management
- 5Deliver results with a customer-first mindset and an omni-channel approach
- 6Build relationships with customers, team members and business partners
- 7Educate customers on Rhone product features and benefits as a product knowledge expert
- 8Assess customer needs and make product recommendations
- 9Maintain visual merchandising standards for sales floor, product and displays
- 10Support shipping, receiving, and stockroom organization to Company standards
- 11Take initiative on tasks, ask questions and share ideas
- 12Demonstrate inclusive behavior with team and customers
Requirements10
- 1Willing to work a flexible schedule including evenings, weekends, and holidays
- 2Available to work a minimum of 30+ hours/4 days a week
- 3Must be legally authorized to work in the United States
- 4Must be 18 years of age or older
- 5Comfortable lifting up to 25 pounds
- 6Background in operations is a plus
- 7Ability to climb ladders and stand for extended periods
- 8Strong interpersonal communication and customer service skills
- 9Strong organizational, time management and multitasking skills
- 10Proactive with technology to engage customers and team
Salary Insight
$37 - $50k per year
Location
Required Skills
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