IT Support Technician - Petroleum Marketing Group
Overview
Own and operate a full-time onsite IT support role at Petroleum Marketing Group in Falls Church VA. Manage 350+ corporate users and 250+ store networks while leading 24/7 on-call rotations. This position differs from typical roles by focusing on hands-on hardware deployment and field cable management.
What You'll Do7
- 1Support 350+ corporate users for all IT issues both onsite and remotely
- 2Monitor and resolve tickets for 250+ store locations including routers firewalls switches and POS systems
- 3Perform onsite laptop and desktop troubleshooting and deployment
- 4Install run terminate splice and manage low voltage network cabling Cat3 Cat5e Cat6
- 5Coordinate with internal teams and ISPs to fix store connectivity problems
- 6Lead daily operations in a fast-paced team-driven environment
- 7Maintain excellent customer service through clear communication during after-hours incidents
Requirements3
- 11-3 years experience in IT Support advanced knowledge of Windows MS Office Microsoft 365 hardware and information security
- 2Intermediate expertise in Active Directory and computer imaging networking fundamentals
- 3Certifications: CompTIA A+ Network+ Security+ Cisco CCNA Fortinet NSE
Salary Insight
$40 - $60k per year
Location
Required Skills
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