IT Support Supervisor Remote Seattle
Overview
Lead remote team of IT training and application support specialists focusing on system stability and healthcare compliance. Own development of training programs and ensure consistent professional support experience.
What You'll Do8
- 1Lead coach and support remote team of IT training and application support specialists
- 2Oversee design development and delivery of IT and healthcare application training programs
- 3Support system stability application readiness data integrity and compliance requirements
- 4Partner with internal leaders and cross-functional teams to align training and support efforts
- 5Maintain and improve documentation workflows training materials and support procedures
- 6Monitor team performance manage schedules and assignments and prioritize workloads
- 7Promote service-first culture focused on accountability collaboration and continuous improvement
- 8Ensure support activities align with healthcare regulations privacy standards and organizational policies
Requirements5
- 1High school diploma or equivalent plus at least 2 years of IT operations experience
- 2Active HIPAA compliance credential/training
- 3Strong working knowledge of IT workflows healthcare applications data integrity and training best practices
- 4Experience leading teams managing priorities and supporting remote employees
- 5Ability to collaborate with clinical operational and technical teams
Salary Insight
$80 - $115k per year
Location
Required Skills
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