City of Deer Park, TXVerified Source

IT Clerk City of Deer Park TX

33K–42K
Onsite · Houston, Texas
Posted August 12, 2026
payroll

Overview

The IT Clerk supports help desk operations and assists City staff with technology needs. This role involves answering phone calls providing technical support and maintaining equipment inventory. It requires adherence to local state and federal policies while ensuring confidentiality.

What You'll Do8

  • 1Answer the IT Help Desk phone line and walk-up requests
  • 2Create work orders and provide technical support for hardware software and network issues
  • 3Support Microsoft Windows and Microsoft 365 applications
  • 4Assist with workstation deployments upgrades and equipment replacements
  • 5Provide training on technology best practices to end users
  • 6Collaborate with full-time IT staff on projects and system rollouts
  • 7Maintain accurate records of support requests and resolutions
  • 8Follow city IT policies cybersecurity standards and confidentiality requirements

Requirements7

  • 1High school diploma or GED required
  • 2Associate degree or technical certification in Information Technology Computer Science or related field preferred
  • 3Intermediate knowledge of computer hardware software networking concepts and Microsoft products
  • 4Valid Texas driver's license for travel
  • 5Ability to lift up to 50 pounds and work in varied environments
  • 6Strong oral and written communication skills
  • 7Willingness to learn new technologies and procedures

Salary Insight

$33 - $42k per year

Location

Typeonsite
LocationHouston, Texas

Required Skills

Help DeskMicrosoft WindowsMicrosoft 365Hardware TroubleshootingCustomer Service
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