Internet Sales Coordinator BDC Representative Charlotte NC
Overview
Drive lead conversion and showroom traffic as the first point of contact for vehicle buyers. Manage inbound internet leads and phone inquiries while maintaining accurate CRM records. Build relationships through professional communication and support sales teams to maximize appointment opportunities.
What You'll Do9
- 1Respond to internet leads phone inquiries and digital messages
- 2Contact customers via phone text and email
- 3Schedule appointments for the sales team
- 4Confirm upcoming appointments and reduce no-shows
- 5Follow up with unsold showroom traffic
- 6Re-engage customers who previously inquired but did not purchase
- 7Maintain accurate customer records in the CRM
- 8Provide professional helpful communication to every customer
- 9Work closely with sales managers to maximize appointment opportunities
Requirements7
- 1Strong communication skills phone text and email
- 2Comfortable speaking with customers throughout the day
- 3Basic computer and CRM skills
- 4Organized and detail oriented
- 5Ability to handle a high volume of customer communication
- 6Positive attitude and strong work ethic
- 7Sales call center or customer service experience preferred
Salary Insight
Salary not disclosed in listing
Location
Required Skills
Similar open positions
Explore active roles that match your skills and interests.
Doral Automotive Group
VerifiedBDC Specialist Doral Automotive Group
Own service internet chats and incoming appointment calls while ensuring follow-up and confirmation. Drive customer retention by managing parts service and sales interactions. Lead scheduling and coordination across multiple customer segments. This role differs by focusing on comprehensive lead management and cross-departmental collaboration.
Richardson Chrysler Jeep Dodge Ram
VerifiedInternet Sales Consultant Dallas TX
Join Richardson Chrysler Dodge Jeep Ram as an Internet Sales Consultant in Dallas. This fast-growing dealership seeks motivated individuals who excel in high-speed environments. You will own lead generation and conversion processes while delivering exceptional customer experiences. The role offers competitive pay and growth opportunities.
DARCARS Automotive Group
VerifiedAutomotive Internet Sales Representative
Drive digital prospect acquisition and conversion for DARCARS Automotive Group. Manage inbound leads through the DARCARS Approach to Sales while coordinating with dealership teams. Achieve performance targets in a dynamic environment.
Carriage Kia of Woodstock
VerifiedSales BDC Agent, Automotive Dealership
As a Sales BDC Agent at Carriage Kia of Woodstock, you'll own the customer intake process for a new Kia dealership in Woodstock, Georgia. You'll manage inbound inquiries across phone, email, and online chat, setting appointments and nurturing leads to support a high-performing sales team. Working onsite alongside a collaborative staff, you'll use CRM software daily to track every interaction and drive measurable follow-through. This role stands out for its direct impact on dealership growth and customer satisfaction, with clear paths to advance as the dealership expands.
Willam Gabriel Auto Group LLC
VerifiedBDC Manager, Automotive Dealership
You will own the Business Development Center (BDC) at William Gabriel Automotive Group, managing all inbound and outbound customer engagement across sales and service. You will lead a team of BDC representatives, building processes to ensure no lead is lost and no customer is forgotten. You will work with CRM systems, phone systems, and texting platforms to drive appointments, retention, and revenue. This role is for a builder who wants to shape a high-performance team from the ground up.
EasyCare Recruiting
VerifiedAutomotive Sales Associate / Product Specialist
Own the full sales process at Carolina Auto Direct, from prospecting to delivery, turning first-time buyers into loyal customers. Work directly with sales leadership to execute strategies that grow market share in Charlotte's competitive auto market. This role blends hands-on inventory management with customer-facing sales, offering performance-based pay and a path to advancement. Join a team that values customer service and results, with room to grow your career in automotive retail.