Inside Sales Representative, Insulation & Building Materials
Overview
You will own inbound sales and lead qualification for a regional territory, driving revenue growth for a leading insulation distributor. You will manage the full sales cycle from inquiry to handoff, using HubSpot to track every interaction and opportunity. You will work alongside a dedicated outside sales team, supporting their pipeline and closing deals. This role offers the chance to grow your career in a family-owned company that values long-term relationships and operational excellence.
What You'll Do9
- 1Respond to inbound customer inquiries on product, pricing, availability, and order status within one business hour, converting qualified leads into opportunities.
- 2Maintain accurate customer, prospect, and opportunity records in HubSpot, updating pipeline stages and next steps after every interaction.
- 3Qualify each lead against territory criteria, escalating high-value accounts to the outside sales representative within 24 hours.
- 4Prospect new business by calling and emailing targeted lists, scheduling meetings or handoffs for the outside team.
- 5Handle orders and product recommendations for homeowners and one-time customers, ensuring they receive the right insulation solution.
- 6Document all customer interactions and follow-up actions in HubSpot, keeping the regional pipeline data current and complete.
- 7Support outside sales representatives with pricing, quotations, and account research to accelerate deal closures.
- 8Develop product knowledge of insulation applications and market segments to provide technical guidance to customers.
- 9Coordinate with internal teams (logistics, purchasing) to fulfill customer needs and resolve order issues promptly.
Requirements7
- 12+ years in sales, customer service, or account support, with a proven ability to manage multiple priorities.
- 2Proficiency with Microsoft Office (Excel, Word, Outlook) and CRM systems; HubSpot experience preferred.
- 3Strong verbal and written communication skills, able to convey technical product details clearly.
- 4Organizational skills and attention to detail, ensuring data accuracy in HubSpot and across all documentation.
- 5Ability to work effectively with customers and internal teams in a fast-paced environment.
- 6Knowledge of insulation products and building materials is preferred but not required.
- 7Experience in the construction, distribution, or building materials industry is a plus.
Salary Insight
$52 - $65k per year
Location
Required Skills
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