Home Care Supervisor, In-Home Care & Caregiver Management
Overview
You will own a caseload of clients and caregivers across Portland's Washington County, ensuring compliance, quality, and operational excellence. You will serve as a leader and mentor, coaching caregivers to deliver outstanding care while partnering with the Tigard office team. You will drive caregiver engagement and retention, directly impacting client satisfaction. This role offers a mission-driven culture, quarterly bonuses, and a comprehensive benefits package.
What You'll Do11
- 1Supervise and support an assigned caseload of caregivers and clients, ensuring high-quality care and compliance.
- 2Conduct caregiver supervisory visits, performance coaching, and routine check-ins.
- 3Schedule caregivers to ensure appropriate placement and staffing coverage.
- 4Assist with client assessments, service plan updates, and quality assurance visits.
- 5Address caregiver and client concerns promptly, maintaining high customer service standards.
- 6Monitor caregiver compliance with company policies, state regulations, and required certifications.
- 7Assist with caregiver onboarding, orientation, training, and ongoing development.
- 8Support branch initiatives related to employee engagement, retention, and recognition.
- 9Maintain accurate documentation within company systems, ensuring timely and complete records.
- 10Collaborate with leadership to improve operational efficiency and support branch performance goals.
- 11Participate in after-hours on-call rotation as assigned.
Requirements10
- 12+ years supervisory or leadership experience in home care, healthcare, or human services.
- 2Demonstrated ability to coach, mentor, and develop employees.
- 3Strong relationship-building and cross-functional collaboration skills.
- 4Excellent organizational, critical thinking, and time management abilities.
- 5Ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail.
- 6Strong decision-making skills and ability to exercise sound judgment with confidential information.
- 7Excellent written and verbal communication skills.
- 8Ability to adapt quickly to changing priorities and business needs.
- 9Strong customer service mindset.
- 10Valid driver's license, proof of auto insurance, and satisfactory driving record.
Salary Insight
$65 - $75k per year
Location
Required Skills
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