Head of Product Communications at Harvey

You will own and evolve the design system at Harvey, the AI-native platform transforming legal and professional services. You will build production-ready components, patterns, and documentation that keep a complex product coherent, scalable, and trustworthy. You'll partner with product designers and frontend engineers to ensure seamless adoption across the product. This role is ideal for someone who loves precision and thrives in a fast-moving environment where your craft directly influences the quality and speed of every team. You will shape the future of AI-assisted design workflows, pushing the boundaries of what a design system can be.

You will own and scale the SDR team at Harvey, a company transforming legal and professional services with AI. This role builds the pipeline engine across inbound and outbound channels, partnering with Sales, Marketing, and RevOps to align with revenue targets. The team operates in a high-growth environment, with a focus on the North American legal market. You will architect the SDR function, develop talent, and shape go-to-market strategy, all while operating with a decisive, simple, and driven mindset.

You will define the foundations that keep Harvey's AI-native product coherent, scalable, and trustworthy. The design system is the shared language between design, engineering, and AI, ensuring consistency and quality across every interaction. You'll partner with product designers and frontend engineers to craft, maintain, and scale components, patterns, and documentation in Figma and emerging AI-native workflows. This role is for a hands-on builder who loves precision and execution, shaping processes that enable the team to scale. You'll own the system's health and support AI-assisted design, making a direct impact on product velocity and user trust.

You will build and lead Harvey's government and public sector legal function, owning contract strategy for AI SaaS sales to federal, state, and local agencies. You'll partner with go-to-market, Engineering, Product, and Security to execute agreements with government customers and prime contractors, ensuring compliance with FAR and agency-specific rules. This role puts you at the center of scaling a generative AI platform for the world's most renowned law firms and professional organizations. You'll have the unique opportunity to shape public sector legal practice in a fast-moving startup environment, with flexibility to work hybrid in New York, San Francisco, Chicago, or Dallas, or fully remote within the US (DC preferred).

We seek a Senior Analytics Engineer to architect event data models that power decision-making at Harvey. This is a rare chance to join a generational company redefining professional services with frontier agentic AI. The role involves designing scalable pipelines and semantic layers while collaborating across product GTM and leadership. It differs by emphasizing rapid iteration and ownership.

You own Harvey's conversational AI mandate end to end, including the Sierra or Decagon vendor relationship, the customer-facing Help Center chatbot, and the internal AI agent handling inbound email tickets. You'll act as the internal AI expert for CX Operations, defining the roadmap for expansion into broader CX and product adoption. Joining a fast-scaling team backed by world-class investors, you'll build a team as the program's success grows. This role offers high impact and ownership of a critical, early-stage program.