Guest Experience Excellence Team Host
Overview
The Guest Experience Excellence Team Host at Talkin' Tacos in Orlando Florida seeks a passionate professional to deliver warm welcoming experiences. This role focuses on excellence in hospitality and requires bilingual English Spanish proficiency. Candidates will greet guests answer calls assist customers maintain front-of-house area ensure outstanding service from arrival to departure. We offer health insurance benefits.
What You'll Do11
- 1Greet and welcome guests with a positive attitude
- 2Answer phone calls and assist customers
- 3Communicate effectively with guests and team members
- 4Maintain welcoming front-of-house area
- 5Ensure every guest receives outstanding customer service from arrival to departure
- 6Conduct guest experience reviews and follow up on improvement opportunities
- 7Lead and train new hires as needed
- 8Implement operational excellence standards
- 9Facilitate strong communication between front-of-house and management
- 10Guide colleagues through digital training platforms
- 11Adapt to fast-paced environment while staying calm
Requirements10
- 1Excellent customer service and communication skills
- 2Friendly outgoing and professional demeanor
- 3Ability to multitask and remain calm under pressure
- 4Strong organizational and teamwork abilities
- 5Previous host or restaurant experience preferred
- 6Availability for evenings weekends and holidays
- 7Bilingual English Spanish proficiency
- 8Comfortable using tablets and digital training platforms
- 9Experience with Spark and Airflow for ETL pipelines
- 10No prior certification required
Salary Insight
$16 - $18k per year
Location
Required Skills
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