Guest Experience Associate at Go Rentals
Overview
Lead frontline hospitality service delivering white glove experiences for premium clients. Drive exceptional guest satisfaction across airport FBO hotels and resorts. Shape brand loyalty while representing Go Rentals commitment to luxury.
What You'll Do9
- 1Deliver personalized service during guest interactions
- 2Manage reservation processes and contract negotiations
- 3Resolve guest inquiries through multiple channels
- 4Prepare vehicles for rental and ensure cleanliness
- 5Conduct thorough vehicle cleaning and detailing
- 6Execute pickup and drop-off procedures
- 7Expand client relationships and identify new opportunities
- 8Maintain accurate documentation and communication
- 9Follow safety protocols and operational guidelines
Requirements10
- 1High school diploma or GED equivalent
- 2Valid unrestricted driver's license
- 31-2 years driving experience
- 4Unlimited mobility for travel
- 5Smartphone/tablet proficiency
- 6Basic English communication skills
- 7Age 21 or older
- 8Ability to follow verbal/written instructions
- 9Willingness to travel extensively
- 10Customer service experience preferred
Salary Insight
$42k per year
Location
Required Skills
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