Common CitizenVerified Source

Guest Advisor Department: Retail

Onsite · Detroit, Michigan
Posted August 12, 2026
payroll

Overview

Common Citizen seeks a Guest Advisor who embodies our principles of humanity and continuous improvement. This role focuses on delivering exceptional customer service while fostering strong relationships. The ideal candidate thrives in a fast-paced environment and contributes to our mission of enhancing lives through cannabis.

What You'll Do11

  • 1Deliver exceptional customer service consistently
  • 2Build long-term relationships with guests
  • 3Follow the Common Citizen advisor protocol
  • 4Provide problem-solving sales assistance including upselling and cross-selling
  • 5Generate references and repeat visits
  • 6Enter simple math and data using POS systems
  • 7Process fulfillment orders
  • 8Ensure regulatory compliance with LARA and Metrc
  • 9Stay current on cannabis knowledge to educate guests
  • 10Participate in educational events and initiatives
  • 11Stand for entire shifts and perform physical tasks

Requirements7

  • 1Minimum 2 years in customer service within retail environments
  • 2Familiarity with ordering platforms like Dutchie and Weedmaps
  • 3Experience with POS systems
  • 4At least 21 years of age
  • 5Strong communication and interpersonal skills
  • 6Passion for cannabis education and community engagement
  • 7Ability to work independently and collaboratively

Salary Insight

Salary not disclosed in listing

Location

Typeonsite
LocationDetroit, Michigan

Required Skills

Customer ServiceProblem SolvingPOS SystemCannabis Product KnowledgeRegulatory ComplianceData EntryEducation Event Participation
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