Papa JohnsVerified Source

General Manager, Papa Johns Restaurant Operations

Onsite · Boston, Massachusetts
Posted August 12, 2026
payroll

Overview

You will run a Papa Johns restaurant as the General Manager, owning the full operation: people, product, financials, and culture. You will lead a team of 10-30 staff, manage a P&L of $1-2M annually, and set the standard for quality and service. This role blends operational rigor with people leadership, offering a clear path to District Manager and beyond. You will be the heartbeat of the store, driving results through your team.

What You'll Do8

  • 1Recruit, train, and develop every team member, conducting performance reviews and building a promotion-ready bench.
  • 2Manage daily operations, including food and labor costs, sales targets, and P&L health, adjusting tactics to meet goals.
  • 3Uphold service standards that create loyal guests, resolving complaints with a service recovery mindset.
  • 4Oversee inventory, food safety, and health compliance, ensuring every shift meets Papa Johns standards.
  • 5Execute marketing promotions and pricing integrity, driving local store sales growth.
  • 6Schedule staff to match traffic patterns, controlling labor costs while maintaining coverage.
  • 7Create a positive work culture that reduces turnover and attracts top talent.
  • 8Lead by example during peak hours, jumping into any role to keep the store running smoothly.

Requirements8

  • 12+ years of restaurant management or supervisory experience, with proven leadership in a high-volume environment.
  • 2High school diploma or GED required.
  • 3ServSafe or local/state food service certification required.
  • 4Valid driver's license, reliable transportation, and auto insurance.
  • 5Flexibility to work days, nights, weekends, and holidays.
  • 6Track record of coaching and developing staff, with the ability to hold team members accountable.
  • 7Hands-on experience managing budgets, P&L, and sales targets in a restaurant setting.
  • 8Strong problem-solving skills and composure under pressure.

Salary Insight

Salary not disclosed in listing

Location

Typeonsite
LocationBoston, Massachusetts

Required Skills

People ManagementRecruitingSchedulingBudget ManagementP&L ManagementCustomer ServiceFood SafetyInventory Management
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