General Manager Heavy Equipment Operations Phoenix AZ
Overview
Goodfellow Corporation seeks a results-driven General Manager to lead branch operations in Phoenix. This role drives revenue growth expands market share improves efficiency strengthens customer relationships and builds high-performing teams. The ideal candidate balances sales growth customer service operational excellence and employee development.
What You'll Do32
- 1Provide strategic leadership for assigned branch aligning with corporate strategy
- 2Develop branch-level strategies to increase revenue profitability and market share
- 3Establish measurable short- and long-term goals and communicate clear vision
- 4Identify expansion opportunities and monitor industry trends
- 5Partner with executive leadership to implement growth strategies
- 6Oversee sales organization ensuring alignment with revenue objectives
- 7Drive increased sales across full product and service offerings
- 8Review sales activity and forecast results to ensure accountability
- 9Promote collaboration between Sales Parts Service and Operations
- 10Ensure consistent professional customer experience
- 11Assume accountability for branch financial and operational performance
- 12Utilize P&L statements and KPIs to guide decision-making
- 13Establish performance metrics for revenue productivity and efficiency
- 14Reduce costs improve margins and strengthen business performance
- 15Manage department resources and maintain equipment facilities
- 16Promote efficient scalable business processes
- 17Partner with Parts and Service leadership to enhance operations
- 18Monitor departmental performance and identify revenue opportunities
- 19Lead and develop managers focusing on accountability and growth
- 20Foster culture of continuous improvement and customer-centricity
- 21Champion customer experience across all interactions
- 22Collaborate with executive leadership on cross-functional initiatives
- 23Demonstrate visible leadership in workplace safety and compliance
- 24Hold managers and employees accountable for results
- 25Maintain high-performing leadership team supporting growth objectives
- 26Conduct regular meetings to review performance and address challenges
- 27Address performance concerns and coordinate with HR resources
- 28Build strong relationships across departments and locations
- 29Share best practices to standardize processes organization-wide
- 30Support companywide initiatives for long-term growth
- 31Demonstrate leadership and accountability for safety compliance
- 32Ensure operational growth without compromising safety or quality
Requirements21
- 1Minimum 5 years progressive leadership experience in sales or branch management
- 2Proven track record managing performance operational priorities and customer relationships
- 3Strong understanding of sales growth business development and financial management
- 4Experience using P&L statements budgets and forecasting tools
- 5Ability to set goals develop strategies and hold teams accountable
- 6Demonstrated success leading and mentoring managers and employees
- 7Excellent analytical critical thinking and problem-solving skills
- 8Strong organizational abilities to manage multiple priorities
- 9Effective written and verbal communication with diverse audiences
- 10Commitment to continuous improvement and operational excellence
- 11Experience in heavy equipment dealership or distribution operations
- 12Knowledge of industrial equipment industry and sales processes
- 13Bachelor's degree in Business Administration Management or related field
- 14Experience growing revenue expanding market share and improving profitability
- 15Track record implementing process improvements and operational initiatives
- 16Strategic leadership in business growth and market development
- 17Financial management expertise using key performance indicators
- 18Customer experience focus with proven relationship-building abilities
- 19Cross-functional collaboration across Sales Parts Service and Operations
- 20Strong leadership and succession planning capabilities
- 21Ability to thrive in fast-paced results-driven environment
Salary Insight
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