Geek Squad Agent Best Buy Houston
Overview
Customer support specialist delivering positive timely service at Best Buy store in Houston. Provide accurate time estimates understand technology issues ask follow-up questions take detailed notes and explain solutions while assisting families and friends with device questions.
What You'll Do8
- 1Provide positive timely service during check-in and checkout
- 2Assess technology issues by asking questions listening taking detailed notes and offering accurate next step estimates
- 3Help customers set up new devices advise on repair or replacement
- 4Monitor service queues and give status updates
- 5Maintain knowledge through certified training
- 6Communicate clearly and partner with fellow agents
- 7Fulfill basic duties like understanding technology issues and providing solutions
- 8Support staff with flexible scheduling including holidays nights weekends
Requirements5
- 13 months retail or customer service experience
- 2Ability to work flexible schedule including holidays nights weekends
- 3Passion for technology and problem solving
- 4Willingness to adapt and learn new skills in fast-paced industry
- 5Basic qualifications from source
Salary Insight
$15 - $18k per year
Location
Required Skills
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