Game Support Technician at Dave & Buster's
Overview
Game Support Technician at Dave & Buster's offers flexible schedules and a dynamic work environment. You will provide exceptional guest experiences while maintaining equipment and supporting team operations. This role emphasizes collaboration and adaptability across various shifts.
What You'll Do11
- 1Repair and maintain building equipment including games and simulators
- 2Assist guests with repairs and ensure optimal play conditions
- 3Manage ticket redemption systems and secure storage areas
- 4Conduct merchandise inventory and restocking
- 5Maintain cleanliness and organization of game rooms
- 6Perform daily, weekly, monthly, and quarterly game maintenance tasks
- 7Support store operations and tech room organization
- 8Collaborate with team members to enhance guest traffic and sales
- 9Communicate effectively with guests and managers regarding guest needs
- 10Ensure compliance with safety standards and operational protocols
- 11Adapt to varying schedules including nights and weekends
Requirements9
- 15+ years experience with technical equipment and customer service roles
- 2Technical skills in gaming hardware and software troubleshooting
- 3Ability to lift and carry up to 30 pounds
- 4Strong communication abilities for guest and team interactions
- 5Valid driver's license for onsite transportation
- 6Background check clearance
- 7High school diploma or equivalent
- 8Willingness to work in fast-paced environments
- 9Commitment to teamwork and positive workplace culture
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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