Full-Time Licensed Insurance Customer Service Rep Allstate
Overview
Join Allstate - Jay Haidari Agency as a Full-Time Licensed Insurance Customer Service Representative in Frisco Texas. Provide exceptional customer service delivering great experiences while ensuring client coverage. Seeking enthusiastic, knowledgeable candidates ready to make a difference.
What You'll Do10
- 1Process policy change requests
- 2Complete Evidence of Insurance requests
- 3Develop new Financial Services opportunities
- 4Document each customer contact in eAgent
- 5Take premium payments from customers
- 6Treat each customer contact as a cross-sell opportunity including financial products
- 7Verify phone numbers addresses and email addresses updating customer information
- 8Answer incoming phone calls on the first ring
- 9Thoroughly understand and follow underwriting rating and compliance requirements
- 10Maintain knowledge of new products and services
Requirements9
- 1Prior experience in insurance customer service required
- 2Property Casualty insurance license required
- 3Bilingual fluent in English and Spanish highly desirable
- 4Upbeat positive and enthusiastic attitude
- 5Ability to multitask follow-through and follow-up
- 6Excellent communication interpersonal skills
- 7Professional phone etiquette
- 8Great customer service skills
- 9Excellent spelling and grammar skills
Salary Insight
$55 - $75k per year
Location
Required Skills
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