Front of House Supervisor Island Hospitality Management
Overview
Front of House Supervisor leading beverage operations and banquet events at Aloft Philadelphia Airport and Four Points by Sheraton Philadelphia Airport. This role owns front of house service excellence and manages complex banquet executions.
What You'll Do14
- 1Lead and supervise all Front of House beverage operations including restaurant bartenders banquet bartenders banquet servers and event support staff
- 2Oversee banquet functions from setup through breakdown ensuring adherence to Banquet Event Orders and client expectations
- 3Coordinate banquet room setups including tables chairs linens bars audiovisual equipment and event materials
- 4Serve as primary point of contact during banquet and catering events addressing guest needs and resolving service concerns
- 5Maintain exceptional guest service standards across restaurant and banquet operations
- 6Schedule train coach and develop Front of House and banquet team members
- 7Conduct pre-shift meetings and communicate daily event expectations
- 8Oversee beverage operations including inventory management ordering liquor controls and responsible alcohol service
- 9Monitor labor costs staffing levels and operational efficiency while preserving service quality
- 10Ensure compliance with company policies health and safety regulations sanitation standards and Pennsylvania liquor laws
- 11Collaborate with Sales Catering and Food & Beverage teams for meetings social events and special functions
- 12Assist with cash handling procedures beverage revenue tracking inventory counts and operational reporting
- 13Maintain clean organized professional environments in all restaurant bar and banquet areas
- 14Perform additional duties as assigned to support Aloft Philadelphia Airport and Four Points by Sheraton Philadelphia Airport operations
Requirements14
- 1High School Diploma or GED required
- 2Minimum of three years bartending experience
- 3Minimum of two years banquet catering or event leadership experience
- 4Previous supervisory or lead experience within Food & Beverage operations
- 5Ability to read and execute Banquet Event Orders
- 6Strong knowledge of banquet setup procedures and event execution
- 7Proficiency in alcoholic beverage cocktail wine and beer service
- 8Capacity to lead multiple teams and events simultaneously
- 9Age minimum twenty-one years
- 10Hotel Food & Beverage experience preferred
- 11Marriott brand experience preferred
- 12Prior Banquet Captain experience strongly preferred
- 13Experience managing large-scale events and corporate functions
- 14Knowledge of inventory management and beverage cost controls
Salary Insight
$35k per year
Location
Required Skills
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