Hard Rock Casino Northern IndianaVerified Source

Banquets Server - Banqueting Operations On Call

Onsite · Chicago, Illinois
Posted August 12, 2026
contract

Overview

The Server - Banquets leads banquet service from setup to breakdown while ensuring exceptional guest experiences. This role drives Amplified Service across diverse events and maintains a healthy work environment for staff and families. Candidates thrive in dynamic settings where proactive problem solving and teamwork elevate guest satisfaction.

What You'll Do11

  • 1Design and execute seamless banquet staging sequences for plated and buffet events
  • 2Manage beverage stations serving coffee tea cocktails and wine
  • 3Supervise table reset and linen management protocols
  • 4Implement food safety standards and sanitation procedures
  • 5Collaborate with cross-functional teams to resolve guest concerns
  • 6Maintain accurate consumption reports and inventory tracking
  • 7Guide colleagues through complex service scenarios
  • 8Promote property amenities while upholding brand integrity
  • 9Participate in daily sound checks and operational briefings
  • 10Develop creative solutions for special requests and dietary needs
  • 11Foster positive workplace culture through mentorship and recognition

Requirements11

  • 15+ years managing banquet service operations
  • 2Spark and Airflow experience with data analytics tools
  • 3CPC Card certification preferred
  • 4AWS Certified cloud infrastructure knowledge
  • 5BCBA coaching credentials valued
  • 6Strong leadership abilities demonstrated over 3-5 seasons
  • 7Physical stamina for standing and moving throughout property
  • 8Ability to lift 50 pounds during service tasks
  • 9Excellent multitasking skills under pressure
  • 10Commitment to continuous learning and development
  • 11Passion for hospitality excellence and customer advocacy

Salary Insight

Salary not disclosed in listing

Location

Typeonsite
LocationChicago, Illinois

Required Skills

Food Handlers CardLiquor LicenseIGC BadgeTable Service ProceduresEnglish FluencyAbility to lift 50 poundsEvening Weekend Holiday Availability
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