Front Desk Receptionist Dental Essence Boston
Overview
Manage patient reception and administrative duties ensuring professional communication and HIPAA compliance. Oversee scheduling and coordinate with clinical team to maintain efficient workflow. Provide exceptional front desk service while supporting practice operations.
What You'll Do9
- 1Greet patients warmly and professionally answering phones and managing inquiries
- 2Schedule and manage patient appointments maximizing productive chair time
- 3Handle new patient coordination and follow-ups
- 4Verify insurance eligibility and process billing accurately
- 5Present treatment estimates and explain financial responsibilities
- 6Collect patient payments and provide receipts
- 7Maintain accurate patient records and follow-up lists
- 8Coordinate with clinical team for treatment scheduling
- 9Process credit/debit card payments and reconcile daily collections
Requirements5
- 15+ years patient reception experience
- 2Proficiency with dental practice management software
- 3Strong knowledge of HIPAA regulations
- 4Excellent communication and multitasking abilities
- 5Ability to thrive in fast-paced environment
Salary Insight
$52 - $62k per year
Location
Required Skills
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