Front Desk Coordinator II at Shady Grove Medical Center
Overview
We seek a skilled Front Desk Coordinator II to lead patient scheduling and front‑desk operations at our outpatient wound care unit. The ideal candidate will manage appointments, handle check‑ins, and ensure seamless communication while supporting clinical teams. This role offers a part‑time schedule with competitive pay and benefits.
What You'll Do11
- 1Schedule patient appointments and manage daily flow
- 2Check patients in and out using electronic medical records
- 3Verify insurance and collect outstanding balances
- 4Answer and direct phone calls delivering messages to providers
- 5Assist physicians with clerical tasks such as scanning and faxing
- 6Provide coverage for medical assistants when needed
- 7Maintain accurate patient records and documentation
- 8Implement infection control protocols during patient interactions
- 9Coordinate with multidisciplinary teams to improve patient experience
- 10Train new hires on front‑desk procedures
- 11Monitor shift differentials and adhere to scheduling policies
Requirements9
- 1High school diploma or equivalent
- 21-2 years medical office administrative experience
- 3Bilingual Spanish proficiency preferred
- 4Certified Medical Assistant experience
- 5Knowledge of EHR systems and medical billing processes
- 6Ability to operate scanners and fax machines
- 7Strong multitasking and time‑management skills
- 8Commitment to patient‑centered care
- 9Reliable transportation for onsite work location
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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