Front Desk Agent Denver Hotel Management
Overview
Own guest services at our Denver property leading a team of agents and auditors. This role drives professional service excellence while scaling operations across multiple shifts. You will differentiate ourselves through innovative hospitality solutions.
What You'll Do11
- 1Greet guests and assist with check-in and check-out procedures
- 2Process guest registrations room assignments and verify rates and length of stay
- 3Handle reservations and maximize occupancy
- 4Maintain accurate guest accounts and records
- 5Balance cash drawers and ensure accurate shift transactions
- 6Perform night audit duties including reviewing and reconciling daily reports
- 7Respond to guest questions requests and concerns professionally
- 8Communicate with departments to support smooth hotel operations
- 9Follow safety security and cash handling procedures
- 10Maintain a clean organized front desk area
- 11Support a safe respectful work environment
Requirements5
- 15+ years building ETL pipelines with Spark and Airflow
- 23-5 seasons managing high volume hospitality environments
- 3CPC Card certification preferred
- 4AWS Certified cloud fundamentals
- 55+ years developing scalable reservation systems
Salary Insight
$40k per year
Location
Required Skills
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