Bank of AmericaVerified Source

Financial Center Manager - Bank of America

Onsite · Phoenix, Arizona
Posted August 7, 2026
payroll

Overview

Lead a financial center and drive client success across multiple locations. Oversee operations and team performance while fostering an inclusive culture. Seek a manager with proven leadership and client-focused expertise.

What You'll Do11

  • 1Develop talent through proactive candidate sourcing
  • 2Manage client traffic and route interactions effectively
  • 3Drive business results using standardized management routines
  • 4Create a high-quality client experience environment
  • 5Implement market-level initiatives aligned with leadership directives
  • 6Engage employees in strategic business planning
  • 7Prioritize operational excellence and task execution
  • 8Champion diversity and inclusion within the team
  • 9Oversee process and data-driven decision making
  • 10Act as an enterprise advocate communicating clear objectives
  • 11Identify and resolve risks while supporting team development

Requirements10

  • 1Minimum one year leadership experience in financial services management
  • 2Bilingual Spanish proficiency required
  • 3Proven track record of recruiting and retaining top talent
  • 4Strong understanding of financial products and client service standards
  • 5Ability to work weekends and extended hours across multiple locations
  • 6Experience managing complex operational challenges
  • 7Excellent communication and relationship-building skills
  • 8Demonstrated ability to mentor and coach direct reports
  • 9Knowledge of regulatory compliance and risk mitigation strategies
  • 10Self-motivated professional with a results-oriented mindset

Salary Insight

Salary not disclosed in listing

Location

Typeonsite
LocationPhoenix, Arizona

Required Skills

CoachingCustomer ServiceManagementCustomer and Client FocusPerformance ManagementTalent DevelopmentBusiness Operations ManagementRecruitingResult OrientationRisk ManagementSalesInclusive LeadershipLeadership DevelopmentPrioritizationProblem SolvingReferral Management
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