Entry Level Manager, Wireless Sales & Customer Service
Overview
Own the in-person sales and customer engagement strategy for AT&T wireless services at Nexcel Marketing, driving revenue growth in the Raleigh area. You will work directly with customers to identify their wireless needs, pitch tailored solutions, and close sales. Collaborate with a tight-knit team focused on customer satisfaction and business expansion. This role stands out because it combines hands-on customer interaction with direct impact on sales closure and brand loyalty.
What You'll Do8
- 1Assist customers in-person to assess their wireless needs and offer tailored AT&T sales solutions.
- 2Promote the latest wireless products, plans, and services during customer outreach to drive sales and account acquisitions.
- 3Build customer relationships to increase brand loyalty and repeat business.
- 4Gain comprehensive product and service knowledge to provide accurate recommendations.
- 5Handle wireless account management, troubleshoot issues, and resolve service-related problems.
- 6Help customers port numbers and connect with quality control services.
- 7Process wireless transactions and maintain accurate sales records.
- 8Provide wireless insights and feedback to refine sales strategies and improve customer satisfaction.
Requirements6
- 11+ years in sales, wireless, or customer service roles.
- 2Ability to educate and engage customers effectively.
- 3Focus on understanding and meeting customer needs.
- 4Proactive and adaptable attitude.
- 5Exhibit time management skills.
- 6Natural ability to build rapport and maintain positive relationships.
Salary Insight
$45 - $66k per year
Location
Required Skills
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