Director Optimization Strategic Initiatives AbbVie
Overview
Lead enterprise-wide optimization and strategic transformation initiatives that enhance customer engagement analytics and operating model evolution. Partner with Marketing Analytics Performance Excellence Brand Excellence Medical Commercial Operations Technology teams to drive AI-enabled data-driven business capabilities. Drive LOOP readiness and adoption through integrated people process data and governance capabilities for personalized customer engagement.
What You'll Do10
- 1Design and implement strategic programs to improve customer engagement effectiveness and accelerate organizational readiness
- 2Optimize cross-functional processes and deliver measurable business impact via closed-loop performance management
- 3Drive LOOP optimization across brands and therapeutic areas while partnering with Integrated Brand Teams for readiness assessments
- 4Identify and prioritize business process simplification opportunities and establish governance models for sustainable execution
- 5Establish closed-loop measurement frameworks and define KPIs to inform future strategy and proactive decision-making
- 6Collaborate with Technology Data Science and BI teams to develop actionable insights and integrate strategic recommendations
- 7Assess data availability and technology readiness to support AI-enabled capabilities and personalization initiatives
- 8Influence senior stakeholders across Marketing Medical Commercial and Analytics groups without direct authority
- 9Facilitate executive-level governance forums and translate insights into strategic recommendations
- 10Develop communications presentations and executive updates to articulate progress risks and business impact
Requirements10
- 1Bachelor's degree required advanced degree preferred
- 210+ years progressive experience in analytics business strategy commercial operations marketing consulting transformation
- 3Proven success leading cross-functional strategic initiatives and change management
- 4Strong analytical problem-solving abilities with data-driven decision making experience
- 5Pharmaceutical biotechnology healthcare or life sciences background preferred
- 6Experience with omnichannel engagement customer strategy commercial excellence and AI-enabled processes
- 7Knowledge of enterprise operating model transformations and large-scale change initiatives
- 8Strategic thinking enterprise leadership cross-functional influence change leadership process excellence customer-centric mindset
- 9Data-driven decision making executive presence and team development coaching skills
- 10Additional requirement: Pay disclosure compliance for location-based compensation range
Salary Insight
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