Desktop Support Technician TEKsystems
Overview
TEKsystems seeks an experienced Desktop Support Technician to lead conversion of Windows workstations to IGEL thin-client platforms across multiple healthcare campuses. This role collaborates with clinical and operational teams to deploy devices validate workflows and document migration outcomes.
What You'll Do8
- 1Perform Windows-to-IGEL device conversions and deployments
- 2Provide onsite desktop support and troubleshooting for end users
- 3Validate application and peripheral functionality before and after migration
- 4Troubleshoot issues related to scanners cameras signature pads credit card readers printers and other peripherals
- 5Document successful conversions exceptions blockers and remediation steps
- 6Support user data migration efforts involving OneDrive and SharePoint
- 7Work closely with Endpoint Engineering Service Operations and clinical stakeholders to resolve migration challenges
- 8Travel to various Houston facilities as required
Requirements7
- 12+ years of Desktop Support experience
- 2Experience with Windows operating systems endpoint deployment and hardware troubleshooting
- 3Understanding of VDI virtualization thin-client environments or IGEL technology
- 4Strong troubleshooting and problem-solving skills
- 5Experience supporting Microsoft 365 technologies including OneDrive and SharePoint
- 6Excellent written documentation and communication skills
- 7Ability to work independently in a fast-paced healthcare environment
Salary Insight
$25k per year
Location
Required Skills
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