Desktop Support Engineer Shaarpro Dallas Contract
Overview
Own advanced desktop support for end users and ensure smooth computer system operations. Provide technical assistance and resolve hardware software issues. Deliver high quality service in a dynamic environment.
What You'll Do9
- 1Provide troubleshooting and support to end users on a variety of technical issues
- 2Set up equipment for employee use
- 3Image computers using a management tool
- 4Maintain workstation security and compliance standards
- 5Document resolution steps for recurring problems
- 6Collaborate with IT team to implement software updates
- 7Monitor system performance and identify optimization opportunities
- 8Drive adoption of self service support resources
- 9Conduct user training sessions on new applications
Requirements5
- 15+ years building desktop support solutions with Windows Server
- 2Certified in AWS Certified Solutions Architect
- 3Experience with Microsoft Active Directory
- 4Proficiency in Linux command line tools
- 5Strong knowledge of virtualization platforms
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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