Deli Manager, Retail Food Service
Overview
Direct the service deli operations at a large grocery, ensuring product quality, safety, and customer satisfaction at scale. Lead daily food preparation, merchandising, and inventory management while coaching a team of associates. Drive continuous improvement through training, scheduling, and adherence to policies and health standards. What makes this role different is the emphasis on hands-on supervision, cross-functional collaboration, and maintaining high standards across multiple deli sections.
What You'll Do10
- 1Build and lead day to day deli operations ensuring product quality and freshness
- 2Design and implement displays and promotions to drive sales and maintain planograms
- 3Lead staffing, training, and performance management for service deli associates to ensure service levels
- 4Ship inventory and coordinate purchasing, receiving, and shrink control to meet demand
- 5Own compliance with health, safety, and sanitation standards and documentation
- 6Scale customer service programs to meet or exceed goals and resolve complaints
- 7Drive accurate records through logs, inventories, and reports and assist with administrative tasks
- 8Drive suggestive selling and product recommendations to enhance customer experience
- 9Monitor equipment and work areas for cleanliness and safety and coordinate maintenance
- 10Implement emergency procedures and assist with scheduling to maintain coverage during peak times
Requirements5
- 1Requires working knowledge of all job duties within the Service Deli Department including food preparation
- 2Requires strong communication skills and leadership abilities
- 3Requires knowledge of health and food safety standards
- 4Requires ability to operate computer software and electronic ordering devices
- 5Requires physical ability to lift up to 55 lbs and stand for long periods
Salary Insight
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Location
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