Customer Success Manager Medisolv
Overview
Medisolv seeks a Customer Success Manager to lead strategic partnerships with healthcare organizations. This role drives client success through relationship management, solution education, and revenue growth while ensuring data integrity and regulatory compliance.
What You'll Do11
- 1Build and maintain strong relationships with stakeholders at all organizational levels
- 2Leverage commercial expertise to identify partnership expansion opportunities
- 3Safeguard data accuracy and integrity within Medisolv applications
- 4Combine expertise with proactive relationship management to improve patient outcomes
- 5Demonstrate strong understanding of quality measures and communicate effectively
- 6Troubleshoot issues efficiently and take initiative
- 7Collaborate with internal teams to address data accuracy and improve service delivery
- 8Strengthen strategic account engagement through cross-selling and renewals
- 9Monitor account health and represent client interests within Medisolv
- 10Build trusted relationships with executive stakeholders
- 11Proactively engage clients through structured meetings and business reviews
Requirements5
- 15+ years building ETL pipelines with Spark and Airflow
- 2AWS Certified Solutions Architect
- 3BCBA certification
- 45+ years experience with Python
- 53-5 seasons managing SaaS customer success teams
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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