Customer Service Representative, State Farm Agency Miami
Overview
As a Customer Service Representative with Manny Morin's State Farm Agency in Miami, FL, you will own the first-line experience for policyholders, handling insurance inquiries and policy services. You will coordinate with agency team members to resolve customer needs and support community members with proactive solutions. This role sharpens your customer service skills while opening paths to internal growth for driven candidates.
What You'll Do6
- 1Answer customer inquiries and provide insurance policy information.
- 2Assist customers with policy changes and updates using agency management systems.
- 3Process insurance claims and follow up with customers to ensure resolution.
- 4Maintain accurate records of customer interactions and transactions.
- 5Coordinate with agency team members to address complex customer needs.
- 6Identify opportunities to enhance customer satisfaction and agency growth.
Requirements5
- 1Customer service experience preferred, with strong communication and interpersonal skills.
- 2Detail-oriented and able to multitask in a fast-paced office environment.
- 3Bilingual Spanish preferred to serve diverse community members.
- 4Ability to learn insurance products and policies quickly.
- 5Comfortable using computer systems and software for record-keeping.
Salary Insight
$35 - $40k per year
Location
Required Skills
Similar open positions
Explore active roles that match your skills and interests.
Ricardo Arbesu - State Farm Agent
VerifiedAccount Representative, State Farm Insurance Agent
You will own customer relationships and policy lifecycle management for a State Farm agency in Miami, driving retention and growth. You join a small team of three with a 30-year agency veteran, where you work directly with customers to match them with the right coverage. You will market relevant products, handle applications and renewals, and act as the bridge between customer needs and agency operations. This role stands out for its close-knit, supportive culture with paid licensing, flexible PTO, and a focus on work-life balance.
Hollie Allen - State Farm Agent
VerifiedCustomer Service Representative - State Farm Agent Team Member
Lead customer experience initiatives within a top-tier insurance agency. Own account management and drive team growth. Seeking a self-motivated individual passionate about community involvement and professional development.
Cater Minnis - State Farm Agent
VerifiedCustomer Service Representative - State Farm Agent Team Member
Lead customer interactions driving satisfaction within Chicago office. Build lasting relationships while supporting team goals. Seek bilingual professional dedicated to service excellence.
Kenny Vuong - State Farm Agent
VerifiedCustomer Service Representative - State Farm Agent
You will own the full customer service experience for a State Farm agency, resolving policy questions and processing claims for a growing book of business. You'll join a tight-knit team of agents and support staff dedicated to exceptional service. This role stands out because it offers a clear path to internal growth for driven candidates.
Carl Ferraro State Farm
VerifiedBilingual Customer Service Representative, State Farm Agent
As a Bilingual Customer Service Representative at Carl Ferraro State Farm in Woodside, NY, you will own the full client service lifecycle for a diverse book of business, managing 50-100 active accounts. You will work alongside a supportive team of 5 agents and support staff, with direct mentorship from the agency owner. This role demands fluency in Spanish and English, offering a clear path to agency leadership and P&C licensure.
Tamar Dickel - State Farm Agent
VerifiedCustomer Service Representative, State Farm Agency
As a Customer Service Representative with Tamar Dickel - State Farm Agent, you own the full customer experience for a thriving insurance agency in New York. You resolve inquiries, build lasting relationships, and coordinate with a team of three to anticipate community needs. Your work directly drives growth and customer loyalty in an agency that values education and trust. You get license reimbursement, health benefits, and a flexible schedule. This role stands out for its focus on personalized service and a supportive team environment.