Customer Service Representative HEB Central Market
Overview
The role involves owning eCommerce order fulfillment and maintaining clean stock areas. This position focuses on delivering quality customer experiences while ensuring operational efficiency. We seek professionals who can thrive in a dynamic retail setting.
What You'll Do11
- 1Build and execute processes for order selection and packing according to SOPs
- 2Design and organize storage solutions for perishable and non-perishable goods
- 3Provide expert guidance on product locations and assist customers with selections
- 4Minimize product shrinkage through careful handling practices
- 5Maintain compliance with food safety regulations and sanitation standards
- 6Utilize digital systems to process orders and track inventory movement
- 7Sanitize workspaces and properly dispose of waste materials
- 8Prepare prep areas and maintain organized sales floors
- 9Load and unload heavy items to support eCommerce operations
- 10Perform tasks requiring physical stamina and attention to detail
- 11Collaborate across departments to improve workflow efficiency
Requirements10
- 1Age requirement: 18+ years old
- 2Excellent customer service skills with strong communication abilities
- 3Ability to prioritize multiple tasks effectively
- 4Flexible scheduling availability required
- 5Experience operating material handling equipment with proper licensing
- 6High school diploma or equivalent education
- 7Physical demands including lifting 55 lbs and occasional heavy lifting
- 8Knowledge of workplace safety protocols
- 9Basic computer literacy for using digital ordering systems
- 10Demonstrated teamwork and problem-solving capabilities
Salary Insight
$35k per year
Location
Required Skills
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