Customer Service Representative FYZICAL Dallas
Overview
Join FYZICAL as a Customer Service Representative in Flower Mound TX to support patient care and operational efficiency. This role offers advancement opportunities and access to state-of-the-art technology within a forward-thinking physical therapy environment. Apply today for a rewarding career path.
What You'll Do11
- 1Handle patient scheduling and appointments across multiple phone lines
- 2Gather new patient data and maintain referral tracking systems
- 3Act as liaison between patients and physicians through communication and documentation
- 4Process payments and verify insurance coverage
- 5Manage mail distribution and follow-up procedures
- 6Coordinate evaluations, reminders, and cancellations
- 7Answer patient inquiries and serve as primary point of contact
- 8Schedule and oversee clinical workflow logistics
- 9Maintain accurate records and logs of communications and reports
- 10Collaborate with office manager and clinicians on scheduling matters
- 11Communicate effectively with stakeholders to ensure seamless service delivery
Requirements7
- 1High school diploma or equivalent
- 2Valid driver's license and reliable transportation
- 3Excellent communication and multitasking abilities
- 4Detail-oriented with strong organizational skills
- 5Positive attitude and empathetic approach
- 6Dependable vehicle and up-to-date driver's license
- 7Ability to handle sensitive patient information confidentially
Salary Insight
$33 - $37k per year
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