Customer Service Representative A. Duie Pyle
Overview
A. Duie Pyle seeks a Customer Service Representative to serve as a key point of contact for internal and external customers. This role manages inquiries schedules shipments handles requests resolves issues and ensures clear timely communication. Weekly pay every Friday via direct deposit. Onsite location in Philadelphia Pennsylvania. Benefits include paid vacation PTO annual holidays medical dental vision life insurance 401(k) with company match profit sharing wellness programs.
What You'll Do9
- 1Build relationships with customers through effective communication
- 2Design and execute shipping strategies to improve efficiency
- 3Lead cross functional coordination with internal teams and external partners
- 4Shipment tracking and provide accurate ETAs and rate quotes
- 5Schedule delivery appointments manage re-consignments and driver communications
- 6Coordinate with accounts receivable regarding COD and driver collect shipments
- 7Compile custom reports perform daily audits and document interactions
- 8Assist customers using My Pyle registration and website platform
- 9Meet performance metrics such as Call Quality Process Knowledge Adherence to Schedule Make Busy % Contacts per Hour
Requirements8
- 11 year of prior customer service experience preferred
- 2Fast paced work environment
- 3Strong attention to detail
- 4Familiarity with Microsoft Office Word Excel and Outlook
- 5Basic typing skills
- 6Ability to prioritize tasks and meet deadlines
- 7Work effectively as individual contributor or team member
- 8Flexible schedule availability including early mornings evenings and non traditional holidays
Salary Insight
Salary not disclosed in listing
Location
Required Skills
Similar open positions
Explore active roles that match your skills and interests.
XPO
VerifiedCustomer Service Representative - XPO Dallas
You will own customer invoice resolution and billing accuracy for XPO's Dallas terminal, handling Microsoft Office and 10-key tasks across 2,000+ daily transactions. You'll coordinate with terminal and shop locations, ensuring every invoice matches the AP system before payment. This role is a gateway to growth in a top ten global transportation provider.
Riley & Colaizzo Insurance
VerifiedCustomer Service Representative, Insurance Agency
You will handle client calls for an independent insurance agency serving Pennsylvania, processing policy changes and resolving coverage issues across auto, home, life, and business lines. You will work on-site in Allison Park, PA, with a small team of agents, reporting to the agency owner. This role starts in service, but includes a clear path to a Sales Producer role with performance-based bonuses.
Circle Logistics - Chicago/Orlando
VerifiedDriver Services Representative
We seek a detail-oriented customer-focused Driver Services Representative to launch a career in freight brokerage and transportation logistics in Orlando. This entry-level role involves linking drivers customers and internal operations to ensure seamless coordination and exceptional service delivery within a dynamic fast-paced environment.
TEKsystems
VerifiedCustomer Service Representative - Call Center
Handle 100-150+ inbound calls per day for pension, healthcare, disability, and financial benefit programs in a high-volume call center. Support a union-based team of 30 representatives with dedicated leadership. Provide clear, accurate answers while updating live customer records. This part-time role offers a steady schedule from 8am-1pm or 1pm-6pm, Monday-Friday.
Handyman Connection of Winter Park, FL
VerifiedCustomer Service Representative - Home Improvement Company
Own customer service operations for a fast paced local office of an international franchise. Support craftsmen and customers while scaling support needs. Drive efficiency and maintain professional standards in a small office environment.
PIERCE MONROE & ASSOC LLC
VerifiedCustomer Service Representative Pierce Monroe & Associates LLC
The Customer Service Representative owns handling citizen phone interactions regarding parking tickets scheduling payments and inquiries. This role drives resolution within a Detroit based onsite environment. Success requires delivering exceptional service while upholding company standards.