Domino's FranchiseVerified Source

Customer Service Rep, Pizza & Fast Food

Onsite · Raleigh, North Carolina
Posted August 12, 2026
payroll

Overview

You own the frontline experience at a busy Domino's store, handling phone orders and carryout with speed and a smile. You keep the store running smoothly during peak hours, from taking orders to boxing pies. You become the go-to person for customers who need a hot pizza fast. This role is all about customer connection and hustle, with a team that makes work fun.

What You'll Do8

  • 1Take phone orders and help carryout customers with a sense of urgency, using the computer order entry system.
  • 2Uphold Domino's standards for grooming, uniform, and appearance at all times.
  • 3Promote pizza products, specials, and promotions to boost sales.
  • 4Cross-train in product prep, opening and closing procedures, and operating the pizza oven.
  • 5Box products correctly for delivery or carryout, ensuring quality and speed.
  • 6Handle customer questions and resolve issues with a positive attitude, both over the phone and in person.
  • 7Communicate clearly and professionally, both written and spoken, to coordinate orders and team tasks.
  • 8Support the team during rushes, keeping the energy high and the pace fast.

Requirements6

  • 1Ability to speak and write clearly in English.
  • 2Comprehension of computer-based order entry systems.
  • 3Comfortable with fast-paced work and multitasking.
  • 4Commitment to Domino's grooming and uniform standards.
  • 5Team player who contributes to a positive, energetic work environment.
  • 6Reliable and punctual, with a sense of urgency in customer service.

Salary Insight

Salary not disclosed in listing

Location

Typeonsite
LocationRaleigh, North Carolina

Required Skills

Customer ServiceCommunicationComputer Order Entry System
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