Customer Service Rep, Pizza & Fast Food
Overview
As a Customer Service Representative at Domino's, you own the front-line experience for every order, setting the tone for our brand. You'll take orders, craft pizzas, and handle multiple tasks in a busy store. This role offers flexible shifts, a $20 hourly rate, and a clear path to management. Many of our franchise owners started as CSRs, and we promote from within. Join a team that values fun, speed, and smiles.
What You'll Do8
- 1Take customer orders over the phone and in person, ensuring accuracy and a friendly tone.
- 2Assemble pizzas and other products to Domino's quality standards during busy hours.
- 3Maintain a clean and organized work area, following food safety guidelines.
- 4Handle cash and credit transactions, balancing the register at shift end.
- 5Collaborate with team members to meet order deadlines and reduce wait times.
- 6Upsell menu items and promotions to increase average order value.
- 7Resolve customer concerns calmly and efficiently, escalating when needed.
- 8Support delivery drivers by bagging orders and coordinating handoffs.
Requirements5
- 118+ years old to work and to enter management.
- 2Ability to stand and move for extended periods during shifts.
- 3Strong verbal communication skills for order taking and customer interaction.
- 4Basic math skills for cash handling and order totals.
- 5Flexibility to work days, nights, and weekends as needed.
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