Customer Service & Client Support Entry-Level Boston
Overview
Own the customer experience for Boston Direct's local campaigns, working face-to-face with clients to resolve issues and register new services. You report to a tight-knit team that values hustle and personality over formal experience. Weekly Pay, Paid Hands-On Training, and travel perks set this role apart. You cross-train in leadership and campaign coordination from day one.
What You'll Do6
- 1Answer customer questions and troubleshoot accounts on-site for local campaigns.
- 2Process new service registrations face-to-face with clients.
- 3Serve as the direct link between top-tier clients and the local consumer base, ensuring total satisfaction.
- 4Join high-energy morning meetings to prep for the day and set goals.
- 5Learn new communication strategies to build rapport and trust instantly.
- 6Cross-train in team management and campaign coordination for rapid internal promotion.
Requirements6
- 1Full-time availability required to commute to our Boston office daily.
- 2Zero office experience required; we train from the ground up.
- 3Exceptional conversationalists who build trust and rapport instantly.
- 4Driven, competitive individuals who want to move up quickly.
- 5High-energy, sports-minded attitude toward customer service.
- 6Reliable candidates with a strong work ethic and face-to-face customer interaction skills.
Salary Insight
$45 - $55k per year
Location
Required Skills
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