Farmers Insurance - Guettler Insurance AgencyVerified Source

Customer Experience Representative Front Desk - Insurance, Licensing Provided

31K–45K
Onsite · Portland, Oregon
Posted August 12, 2026
payroll

Overview

Join Farmers Insurance - Guettler Insurance Agency as a Customer Experience Representative in Portland Oregon. You will provide exceptional service to clients and internal teams while representing the agency positively. This role offers growth opportunities and rewards hard work.

What You'll Do8

  • 1Handle inbound calls from clients providing assistance and addressing inquiries
  • 2Process policy changes and updates accurately and efficiently
  • 3Assist clients with billing and payment inquiries
  • 4Educate clients about insurance coverage options and recommend suitable products
  • 5Maintain a thorough understanding of insurance policies and regulations
  • 6Support internal sales and customer care teams
  • 7Perform general administrative tasks such as scheduling mail and inventory management
  • 8Keep common areas tidy and organized

Requirements7

  • 1PC license and insurance agency experience preferred
  • 2Excellent verbal and written communication skills
  • 3Friendly and customer-service-oriented attitude
  • 4Strong problem-solving skills and attention to detail
  • 5Ability to multitask and work well under pressure
  • 6Proficiency in using computer systems and software
  • 7Minimum 30 hours per week with preference for full-time

Salary Insight

$31 - $45k per year

Location

Typeonsite
LocationPortland, Oregon

Required Skills

verbal and written communicationcustomer serviceproblem solvingattention to detailmultitaskingcomputer systems
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