Customer Experience Representative Front Desk - Insurance, Licensing Provided
Overview
Join Farmers Insurance - Guettler Insurance Agency as a Customer Experience Representative in Portland Oregon. You will provide exceptional service to clients and internal teams while representing the agency positively. This role offers growth opportunities and rewards hard work.
What You'll Do8
- 1Handle inbound calls from clients providing assistance and addressing inquiries
- 2Process policy changes and updates accurately and efficiently
- 3Assist clients with billing and payment inquiries
- 4Educate clients about insurance coverage options and recommend suitable products
- 5Maintain a thorough understanding of insurance policies and regulations
- 6Support internal sales and customer care teams
- 7Perform general administrative tasks such as scheduling mail and inventory management
- 8Keep common areas tidy and organized
Requirements7
- 1PC license and insurance agency experience preferred
- 2Excellent verbal and written communication skills
- 3Friendly and customer-service-oriented attitude
- 4Strong problem-solving skills and attention to detail
- 5Ability to multitask and work well under pressure
- 6Proficiency in using computer systems and software
- 7Minimum 30 hours per week with preference for full-time
Salary Insight
$31 - $45k per year
Location
Required Skills
Similar open positions
Explore active roles that match your skills and interests.
Farmers Insurance - Guettler Insurance Agency
VerifiedLicensed Insurance Customer Service Rep
You will own the full client experience for a Farmers Insurance agency in Portland, Oregon, handling inbound calls, policy updates, and cross-sell recommendations. You will join a close-knit team of 5, reporting to the agency owner, with daily huddles and weekly team meetings. Your work directly drives client retention and agency growth, with commissions on every cross-sell. This role stands out for its stable base salary, licensing reimbursement, and clear path to higher earnings.
Robert Kelly-Farmers Insurance Agency
VerifiedCustomer Service Representative, Insurance Agency
You will own customer service and retention for an established Farmers Insurance agency, handling policy servicing, billing questions, and claims support for a growing book of business. You will work alongside a supportive team of licensed producers and report directly to the agency owner, with hands-on training provided from day one. This role drives client loyalty and identifies cross-sell opportunities, with a clear path to career advancement within the agency. You will become the first point of contact for clients protecting what matters most, making a direct impact on retention and growth.
Daiju Yoshino- Farmers Insurance Agency
VerifiedCustomer Service Representative Farmers Insurance Agency
Own customer interactions and support prospecting while training within a fast growing office. This role involves handling policy changes verifying contact details answering calls and scheduling meetings. We seek a proactive individual ready to excel in dynamic environment.
MICHAEL BAAKLINI INSURANCE AGENCY Farmers Insurance
VerifiedCustomer Service Representative, Insurance Agency
You will own the full customer service experience for our growing insurance office, handling policy changes, payments, and referrals for existing clients. You will work onsite in Los Angeles with a small team where training is hands-on and schedules are Mon-Fri. This role is ideal if you are coachable and ready to build client relationships from day one. You will also support sales staff by scheduling appointments and answering incoming calls on the first ring. No prior experience is required, and we provide full paid training and tuition reimbursement.
David Hurst -Farmers Insurance Agency
VerifiedFull Time Insurance Service and Sales Representative Farmers Insurance
Own customer interactions and drive sales growth. Provide exceptional service while managing leads and onboarding new clients. This role offers hands-on training and competitive benefits.
Kristopher Johnson Farmers Insurance
VerifiedInsurance Sales Agent Farmers Insurance
Join Farmers Insurance in Hillsboro Oregon as a confident professional to grow your career. This role focuses on selling and promoting products while delivering exceptional customer service. Success requires a positive attitude and product knowledge.