Customer Service Representative Farmers Insurance Agency
Overview
Own customer interactions and support prospecting while training within a fast growing office. This role involves handling policy changes verifying contact details answering calls and scheduling meetings. We seek a proactive individual ready to excel in dynamic environment.
What You'll Do7
- 1Process customer policy change requests
- 2Verify phone numbers addresses and email addresses with each customer contact and update customer information
- 3Answer incoming phone calls by the third ring
- 4Schedule appointments for sales staff to meet prospective customers
- 5Respond to all inquiries cancellation requests and sales requests within specified timeframe
- 6Drive resolution of stressful situations through resourcefulness and problem solving
- 7Maintain accurate records and ensure compliance with company policies
Requirements6
- 1Possess upbeat positive and enthusiastic attitude
- 2Proficiency to multitask follow-thru and follow-up
- 3Great Customer Service Skills
- 4Ability to tactfully handle stressful and difficult situations
- 5Driven and goal oriented individual
- 6Benefits PTO Health Insurance Career Growth Opportunities Hands on Training
Salary Insight
$42 - $62k per year
Location
Required Skills
Similar open positions
Explore active roles that match your skills and interests.
David Hurst -Farmers Insurance Agency
VerifiedFull Time Insurance Service and Sales Representative Farmers Insurance
Own customer interactions and drive sales growth. Provide exceptional service while managing leads and onboarding new clients. This role offers hands-on training and competitive benefits.
Robert Kelly-Farmers Insurance Agency
VerifiedCustomer Service Representative, Insurance Agency
You will own customer service and retention for an established Farmers Insurance agency, handling policy servicing, billing questions, and claims support for a growing book of business. You will work alongside a supportive team of licensed producers and report directly to the agency owner, with hands-on training provided from day one. This role drives client loyalty and identifies cross-sell opportunities, with a clear path to career advancement within the agency. You will become the first point of contact for clients protecting what matters most, making a direct impact on retention and growth.
Damita King-Farmers Insurance Agency
VerifiedCustomer Service Representative - Farming Insurance
Drive customer satisfaction and support at a leading agency. Own interactions that build rapport and deliver solutions. Seek a proactive individual ready to excel in a fast-paced setting.
Samantha Ferrell - State Farm Agent
VerifiedCustomer Service Representative State Farm Agent
Own customer relationships and resolve inquiries while growing insurance business. Deliver exceptional experiences at scale. Lead initiatives within a high-energy collaborative environment.
Farmers Insurance Agency
VerifiedInsurance Sales and Service Associate Farmers Insurance Agency
Launchpad career in business and leadership. Direct access to leadership and real-world experience. Rapid separation based on performance.
MICHAEL BAAKLINI INSURANCE AGENCY Farmers Insurance
VerifiedCustomer Service Representative, Insurance Agency
You will own the full customer service experience for our growing insurance office, handling policy changes, payments, and referrals for existing clients. You will work onsite in Los Angeles with a small team where training is hands-on and schedules are Mon-Fri. This role is ideal if you are coachable and ready to build client relationships from day one. You will also support sales staff by scheduling appointments and answering incoming calls on the first ring. No prior experience is required, and we provide full paid training and tuition reimbursement.