Customer Care Representative at Zurn Elkay Water Solutions
Overview
Own customer order fulfillment and collaborate with internal teams to resolve user issues. Start in the lower half of the salary range. This role drives impact through direct customer interaction and cross‑functional teamwork. Unique aspect includes exposure to global product ecosystem and leadership opportunities.
What You'll Do9
- 1Build and maintain customer order fulfillment processes
- 2Interact with multiple internal departments to address operational needs
- 3Identify and investigate user questions and technical problems
- 4Assist external users by answering product and service inquiries
- 5Drive scaling of customer support initiatives
- 6Scale communication strategies to improve resolution times
- 7Own and ship customer satisfaction metrics
- 8Debug complex technical issues affecting user experience
- 9Drive adoption of new tools and platforms within the team
Requirements11
- 1Bachelor's Degree or 2 years related experience
- 2Plumbing industry experience preferred
- 3Excellent interpersonal and communication skills
- 4Proficiency with MS Office applications
- 55+ years building ETL pipelines with Spark and Airflow
- 63-5 seasons of relevant professional experience
- 7Competitive hourly rate $20-24.83
- 8Medical dental vision insurance coverage
- 9STD LTD AD&D and Life Insurance Matching
- 10Educational reimbursement program
- 11Gift program participation
Salary Insight
$42 - $50k per year
Location
Required Skills
Similar open positions
Explore active roles that match your skills and interests.
Ferguson Enterprises, LLC
VerifiedShowroom Customer Service Representative, Plumbing & Fixtures
You will own the showroom floor experience at Ferguson, serving contractors and homeowners in a multi-billion-dollar organization. You will turn inquiries into orders through hands-on product support and seamless coordination with the sales team. You will work directly with Showroom Sales Consultants and Outside Sales Associates, backing them with accurate quotes, orders, and delivery scheduling. This role offers uncapped commission, with total compensation ranging from $40,000 to $60,000 annually. You will learn the full catalog of plumbing fixtures, lighting, and appliances in a supportive team environment.
R&T Yoder Electric Inc
VerifiedPlumbing Sales Consultant R&T Yoder Electric Inc
Full commissioned experienced Plumbing Sales Consultant seeking established respected company to grow career. This role offers $200,000 to $400,000+ full commission plus $300 sign-on bonus and comprehensive benefits.
Winston Water Cooler Management
VerifiedInside Sales Representative Winston Water Cooler
High-performing inside sales professional needed for Phoenix location. Responsible for managing customer demand while supporting outside sales and ensuring order accuracy. Must operate at a fast pace and deliver immediate results.
ZOOM DRAIN
VerifiedSolutions Advisor (Estimator Sales)
Solutions Advisors at Zoom Drain lead the install division. They own customer-facing sales roles. This position drives revenue through residential and commercial plumbing estimates. It blends technical expertise with client relationship management.
Culligan Water of Houston
VerifiedHousehold Water Treatment Sales Representative, Culligan
Lead sales efforts for household water treatment solutions in Houston. Own customer acquisition and relationship management. Drive revenue growth through strategic outreach and client education.
Waters Corporation
VerifiedSr. Customer Service Representative Waters Corporation
Senior Customer Service Representative leading independent support within fast-paced Order Services environment. Own high-volume order processing while driving quality and efficiency. Collaborate cross-functionally to exceed internal and external satisfaction standards.