Client Implementation Manager
Overview
Manage client product implementation globally ensuring income generation. Deliver scoping and execution from initiation to closure. Coordinate stakeholders and manage risks. Provide subject matter expertise and support. Define procedures to mitigate risks and maintain efficiency. Identify improvements and communicate trends to senior leaders.
What You'll Do11
- 1Deliver client product and channel implementation projects from inception to closure
- 2Collaborate with internal and external stakeholders to identify suitable products and services
- 3Define agreements and execute project management plans meeting client and stakeholder needs
- 4Coordinate day-to-day implementation activities and monitor progress against plans
- 5Identify assess and manage risks that could affect project objectives
- 6Provide subject matter expertise and support to clients and internal stakeholders
- 7Act as conduit to subject matter experts for complex queries
- 8Develop and implement procedures to mitigate risks and maintain operational efficiency
- 9Identify areas for improvement and recommend changes across business areas
- 10Develop performance reports and communicate trends to senior leaders
- 11Participate in projects to improve client service and implementation efficiency
Requirements11
- 15+ years building ETL pipelines with Spark and Airflow
- 2Deep knowledge of Cash Management and US payment schemes ACH wires RTP
- 3Ability to translate technical concepts like APIs host to host and SWIFT into implementation strategies
- 4Highly developed risk and control mindset with experience in audit ready governance RAID and go live controls
- 5Experience designing scalable implementation models and playbooks for regulated or high growth client segments
- 6First-hand exposure to API integration models and client back-office connectivity testing
- 7Ability to drive automation and digitization opportunities across onboarding testing and data capture
- 8Remarkable stakeholder management across Product Operations Technology Risk and external client teams
- 9Comfort operating in growth environments balancing speed to market with control and client experience
- 10Barclays values of Respect Integrity Service Excellence and Stewardship
- 11Mindset of Empower Challenge Drive
Salary Insight
Salary not disclosed in listing
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