Chiropractic Assistant, Front Desk & Patient Care
Overview
You will own patient scheduling, front desk operations, and therapy support at a high-volume chiropractic clinic in Eagan, near the Vikings Lakes area. Chiropractic assistants here treat 30+ patients daily, working directly with doctors to deliver therapies and manage records. You join a tight-knit team of 5, backed by a reputation for excellence in community health. This role stands out with paid holidays, off-Friday early closes, and bonus opportunities, plus training on HIPAA compliance and EHR systems.
What You'll Do9
- 1Schedule patient appointments and manage the clinic calendar to maximize provider time and minimize gaps.
- 2Answer multi-line phones with professional etiquette, routing calls and booking visits.
- 3Maintain accurate patient records in the EHR system, updating histories and treatment notes.
- 4Process patient intake forms, verify insurance eligibility, and collect co-pays.
- 5Uphold HIPAA confidentiality by securing patient data and following privacy protocols.
- 6Support the doctor during therapies by preparing treatment rooms and assisting with modalities.
- 7Manage office supplies and keep the front desk and waiting area organized and welcoming.
- 8Guide patients through their visit, explaining procedures and answering follow-up questions.
- 9Coordinate with chiropractors and staff to ensure smooth patient flow and care continuity.
Requirements9
- 11+ year of customer service experience in a medical or chiropractic setting.
- 21 year using medical scheduling software like ChiroTouch or Jane.
- 3Working knowledge of HIPAA rules and a commitment to patient privacy.
- 4Proficiency with multi-line phone systems and handling high call volumes.
- 5Strong communication skills to explain treatments and build rapport.
- 6Ability to multitask in a busy clinical environment without sacrificing accuracy.
- 7Basic computer skills including Microsoft Office and EHR documentation.
- 8Professional demeanor with a positive attitude and work ethic.
- 9Willingness to learn chiropractic therapies and front desk procedures.
Salary Insight
$42 - $52k per year
Location
Required Skills
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